Fardeen Khan

About Fardeen Khan

Being a part of the 21st Century, also means that we get to witness a technological revolution in our everyday lives. Gone are the days when you had to wait to access the internet or reboot your phone. Today, technologies like Artificial Intelligence & Machine Learning dominate the IT world. Since we are a part of IT & MSPs, it also means that we have to remain updated with the latest trends in technologies. When Alif was in its ideation process; we didn’t think from a customer’s point of view but from a partner’s point of view. Whenever MSPs need resources for a short-term or project-based requirement, that’s when we come into the picture. As we come from the field of IT, my team\'s expertise revolves around Technological Solutions and how to improve a business owner\'s efficiency and profits. We empower clients with simple solutions that free them from the problems they encounter in their daily business operations. We also work with all levels of businesses and their owners to save money and increase their profits. We started ALIF, to bridge the gap and provide a cost-effective extended arm that takes away the headache of hiring new staff with round-the-clock availability. Our mission in life is to help you in understanding and implement new technologies in your business to empower you and your organization. Talking about my experience, my background in engineering, product design, outsourcing, manufacturing, supply management, and small business startup, uniquely qualifies me to work with business owners of all levels to quickly understand and adapt business processes for efficiency. Are you ready to make technology work for you? Call ALIF Cloud IT Consulting today and we can find a solution that works!

Experience

1. Strategic Account Manager

   AlifCloud IT Consulting Pvt. Ltd.

   May 2022 — Present · Pune, IN

   I build and maintain strong relationships with key business clients. Following a results-driven approach, I regularly communicate with clients, resolve client queries, and increase revenue by promoting their technology. I am customer-oriented Professional and possess sales expertise that results in increased profitability. I undertake the following responsibilities-> Maintaining assigned key accounts and providing ongoing client support->Developing and implementing client relationship management strategies->Communicating with key clients to monitor client expectations and satisfaction->Identifying new business leads and contacting prospective key clients to promote products and services->Establishing efficient communication channels and liaising between key clients and internal departments->Recommending and implementing improvements to the management of key client relationships->Handling client queries and finding innovative solutions for complex problems->Monitoring sales performance metrics and facilitating timely interventions->Performing recordkeeping, as well as preparing sales forecasts and reports.

Education

• Savitribai Phule Pune University

  Master of Business Administration - MBA, Information Technology

• Savitribai Phule Pune University

  Bachelor of Computer Application - BCA, Information Technology

  2010 — 2013