Faraz Uddin
IT Infrastructure Engineer
- Role
- IT Infrastructure Engineer at Proviso Township High School District 209
- Location
- Palatine, IL, US
- LinkedIn followers
- 500 followers
About Faraz Uddin
Self starter professional, passionate about designing and implementing robust IT solutions to drive business efficiency and scalability. With a strong foundation in IT infrastructure, I specialize in crafting cutting-edge solutions that align with organizational objectives and leading cross-functional teams to deploy and maintain IT infrastructures. I excel in designing scalable and resilient systems, ensuring high availability and performance.
Experience
IT Infrastructure Engineer
Proviso Township High School District 209
Feb 2024 — Present · Chicago, IL, US
Maintain district physical and virtual infrastructure and performs regular updates and upgrades.• Patch server updates monthly• Oversee the Helpdesk operations and provide weekly progress reports • Install, maintain and repair all district hardware, software and peripheral devices. • Streamline and optimize the technology work order system, ensuring prompt issue resolution. • Provide technical assistance to users experiencing problems with hardware, software, peripheral equipment or computer operation. • Conduct regular checks on network and data security to uphold system integrity with internet and CIPA standards. • Maintain inventory of computers and peripheral devices. • Conduct regular system audits to ensure compliance and efficiency.• Develop and implement IT policies and best practice guides for the district• Design training programs and workshops for staff to enhance technical proficiency.• Run and share regular operation system reports to inform decision-making.• Collaborate with the development team during the implementation of new or enhanced systems.• Provide training for users in individual and group settings including preparing written training materials, monitoring training effectiveness and responding to additional needs.• Serve as a liaison and provides translation and communication between technical staff and end-users.• Build and develop organization for current Active Directory and apply GPO with Powershell Scripts• Collaborate with Network Engineer to maintain switches, APs and network infrastructure.
Education
Northeastern Illinois University
Bachelor's degree
2019 — 2021
Harper College
Associate's degree
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