Farah Shaikh
Digital Health | Positioning companies to address health challenges with the strategic use of technology | Product Development | Project Management
- Role
- Senior Information Technology Management Consultant at Wipro
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Farah Shaikh
As a digital health innovation leader, I lead programs that position companies to strategically use new technologies to address health challenges and improve patient care. As a Senior Information Technology Management Consultant at Wipro, I focus on optimizing clinician workflows, decommissioning legacy systems, and fostering strategic client relationships for Optum Tri-State in New York. Collaborating with cross-functional teams, we streamline operations to enhance clinician efficiency and achieve significant cost savings while delivering measurable operational improvements. My expertise lies in combining process improvement, IT strategy, and leadership to deliver impactful solutions that align with organizational goals and advance healthcare innovation. In past roles at the Hospital for Special Surgery, I have successfully led the development and execution of a digital patient engagement platform, integrating feedback from over patients to identify gaps and enhance digital touchpoints. Leading cross-functional teams, we created a solution that not only prepares patients for surgery but also supports clinicians with post-procedure care and compliance. This initiative achieved a 96% engagement rate, improving patient preparation (with 86% of patients feeling better prepared) and reducing re-admission rates. Additionally, I managed data-driven improvements in healthcare delivery, optimizing user experience and leveraging analytics to refine digital interactions, understand user behavior and improve patient outcomes. The value I bring comes from my extensive knowledge of applying emerging technologies, insight into the potential digital touchpoints of a patient journey, along with my ability to organize multi-faceted teams to implement technology solutions.
Experience
Senior Information Technology Management Consultant
Apr 2024 — Present · NY, US
Education
Sanford-Brown Institute-New York
Certification, Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
Walden University
Master of Business Administration (M.B.A.), Project Management
Hunter College
BA, Psychology and Fine Art
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