Farah Faisal
Sr UX Research Manager at PayPal
- Role
- Sr Ux Research Manager at PayPal
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Farah Faisal
I am a UX research leader, currently based in San Francisco CA, with 16+ years’ experience in managing and conducting a variety of user research projects in both formative and evaluative methods. My experience working in high-tech enables me to work in an environment where results need to be actionable and timely. I am currently a Sr Manager of UX Research at PayPal, managing a team of researchers working on Common Platforms and Rapid Research. I thrive in a collaborative environment that emphasize “we” over “me”. As a manager, I believe in empowering and enabling my team to explore and take risks to grow as practitioners, while still keeping company goals as priority.
Experience
Sr Ux Research Manager
Apr 2024 — Present · San Francisco, CA, US
Managing the Common Platforms and Rapid Research team.
Education
University of Michigan - School of Information
MSI, Human Computer Interaction
2005 — 2007
University of Michigan
BSE, Computer Science
2001 — 2005
Skills
- Heuristic Evaluation
- Wireframes
- Human Computer Interaction
- Interaction Design
- User Research
- Usability Engineering
- Contextual Inquiry
- User Interface
- Agile Methodologies
- Usability Testing
- Scrum
- User Experience Design
- User Interface Design
- Information Architecture
- Requirements Analysis
- User Experience
- User Scenarios
- User-Centered Design
- Wire Framing
- Usability
- Persona
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