Faraaz Shaikh

About Faraaz Shaikh

I have gained a diverse set of experiences throughout my career. One of my key skills is my experience in the B2B platform of service for lead generation. I understand the importance of identifying potential customers and how to effectively communicate with them. I have experience in CD (customer development), IDEA (interest, desire, evaluation, and action), and lead generation processes. I understand the importance of building relationships with potential customers by understanding their needs, wants, and preferences. I also know how to create effective marketing campaigns that generate interest, desire, evaluation, and action from potential customers. In addition to my experience in lead generation, I have also worked in customer service in the healthcare domain. I understand the importance of providing quality customer service to patients and their families. I have provided information about medical procedures, answered questions about insurance coverage, and addressed concerns about billing and payment. My communication skills are necessary to explain complex medical procedures and the ability to handle difficult customer interactions. Finally, I have also worked in debt collection in the healthcare domain. I understand the importance of maintaining positive relationships with patients while still pursuing payment. I am skilled in negotiation and communication, as well as being empathetic while still maintaining a professional demeanor. I also understand the legal and regulatory requirements related to debt collection in the healthcare industry. In conclusion, my diverse set of experiences has prepared me well for working in the healthcare industry. My experience in B2B lead generation, customer service, and debt collection means that I have the skills necessary to succeed in a variety of roles within the industry. My ability to effectively communicate with potential customers, patients, and debtors, along with my understanding of legal and regulatory requirements, make me a valuable asset to any healthcare organization.

Experience

1. Customer Service Executive

   EXL

   Jan 2024 — Present · Pune, IN

Education

• Abeda Inamdar Senior College - India

  Bachelor of Business Administration - BBA, Computer Programming, Specific Applications

• Rosary junior college

  12th, Commerce

• Mansukhbhai kothari national school

  10th grade, Cbse