Fantine Guiroy

Crm Marketing Officer @Airbus Helicopters

Marignane, FR

International training and support: English-language training courses on various Salesforce topics for teams around the world- Creation of teaching aids: Design of documentation, e-learning videos and other media to help users develop their skills- Development of an internal platform: Design and management of CRM Community, an internal site centralizing all resources: documentation, training, onboarding, CRM events, etc- Change management: Support for teams in adopting and optimizing the CRM tool, regular communication on developments and best practices- Communication strategy and brand image: Implementation of actions to reinforce visibility and commitment around CRM within Airbus Helicopters.

ESIC Business & Marketing School

Grado en marketing y comunicación

Lycée Vauvenargues, Aix en Provence

Baccalauréat général ES Mention Très Bien

ESSCA

Master in Marketing & Business Development