Fanny Ginez
Head of Customer Success Dach @TheFork
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WORK HISTORY
Head of Customer Success Dach @TheFork
Led a regional Customer Success organization across the DACH market, with accountability for customer value, business outcomes, retention and expansion in a complex, multi-country SaaS environment. Partnered closely with Sales, Product and Operations leadership to align go-to-market execution, technology adoption and long-term value realization.
EDUCATION
ICN Business School
Master's degree, Communication and digital marketing
IUT de Colmar
Higher National Certificate in Sales, Negociation and Marketing, Négociation, marketing, communication,
Lycée Blaise Pascal
Baccalaureat Economic and Social Sciences, Economy
SKILLS
ABOUT FANNY GINEZ
I build teams people trust, and results businesses can depend on.
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