Fannie Cheng

WORK HISTORY

EDUCATION

SKILLS

ABOUT FANNIE CHENG

Dynamic, results-oriented leader with a proven record in communications, strategic execution, and project management across various industries—including healthcare, insurance, and the service sector. Known as a trusted advisor and team player with extensive expertise in leading impactful initiatives and achieving measurable business outcomes. Adept at launching and scaling startups through culturally responsive strategies and programs. Demonstrates proven success in aligning organizational structures to optimize overall efficiency, productivity, and profitability while reducing operational risks and managing costs. Offers broad international experience in delivering global solutions, with professional fluency in English, Spanish, and French. Holds certifications as a Master Project Manager (MPM) from AAPM and as a New York State Court Interpreter. Key accomplishments include:• Leading the development and deployment of enterprise-wide communication workflows and audit systems. • Contributing to and managing regulatory projects, including designing and launching multilingual compliance programs. • Demonstrating the ability to drive strategic transformation, streamline operations, and foster cross-functional collaboration.Competencies:Business process improvement, Communications, Customer experience, Team Leadership and development, Client Relationship and Vendor Management, HIPAA Compliance & Governance experience, Managed Care.