Katie Fanelli

Startup to Scale | SaaS GTM & Sales Ops Leader | Fractional Advisor to VCs & Early-Stage Founders

Role
Sr Director of Global Sales Operations at NinjaOne
Location
Austin, TX, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Katie Fanelli

I’m a GTM & Revenue Ops leader who loves building the engine behind high-growth B2B SaaS orgs—from scrappy startup chaos to global scale.Over the last 10+ years, I’ve built and led pre- to post-sales ops functions that drive serious impact: cleaner forecasts, faster growth, smarter GTM alignment, and stronger customer retention. I’m all about turning complexity into clarity—and making it easier for Sales, CS, and Product to win together.I live for messy, high-velocity environments where strategy meets execution (and no one’s got time for fluff). Whether I’m designing a whitespace model, revamping a forecast process, or rallying global teams around the same playbook, I lead with data, empathy, and a bias for action. Some wins I’m proud of across the board- Overhauled NDR forecast accuracy by ditching spreadsheets & building real visibility- Productivity gains through design and implementation of better systems, automations, and repeatable workflows - Reduced churn risk escalations by embedding early warning signals and GTM syncs- Built capital funnel systems that helped close $100M+ in funding (and shaved weeks off investor cycles)I’ve been the behind-the-scenes force partnering with CROs, CCOs, CFOs, CEOs and exec teams during moments that really mattered.Let’s connect if you’re scaling (or wrangling chaos), rethinking RevOps, or just want to nerd out over clean data and great dashboards.

Experience

  1. Sr Director of Global Sales Operations

    NinjaOne

    Sep 2025 — Present · Austin, TX, US

Education

  • PSG Institute of Management

    Women in Business Seminar

    2013 — 2013

  • San Diego State University

    Bachelor of Arts (BA), Industrial and Organizational Psychology

    2007 — 2013

  • San José State University

    Registered Nursing/Registered Nurse

    2009 — 2010

Skills

  • Business Strategy
  • Business Intelligence
  • New Business Development
  • Start-Ups
  • Project Management
  • Business Planning
  • Management Consulting

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Katie Fanelli — Sr Director of Global Sales Operations at NinjaOne in Austin, TX, US | Unifers