Falguni Bara
Manager @ Micron Technology
- Role
- Customer Success Manager at Micron Technology
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Falguni Bara
As a Customer Sales Operations Manager at Micron Technology, I lead and manage end-to-end projects for global customers, ensuring service delivery, quality improvement, and operational excellence. With over 10 years of IT service delivery experience and certifications in ITIL, Prince2, Lean Six Sigma, and Knowledge Centered Service, I have the skills and knowledge to design and deliver effective and efficient solutions for complex and dynamic business needs.My forte is to drive continuous improvement strategies and ideas across the board, using lean, six sigma, and continuous improvement practices. I also excel at customer and partner experience management, building strong relationships and trust with internal and external stakeholders. Additionally, I am passionate about people leadership and development, mentoring and coaching my team of 90 service desk analysts, team leads, quality analysts, and SMEs, and fostering a collaborative and high-performance culture. My goal is to secure a responsible and growth-oriented position in a reputed organization where I can use my experience and knowledge while contributing and creating solutions towards the advancement of the organization.
Experience
Customer Success Manager
Oct 2021 — Present · IN
Education
Osmania University
Bachelor of Commerce - BCom
2010
Vedic Vidyalam High School
SSC Examination
2005
Guruswamy Women's Christian Junior College
Intermediate
2007
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