Fakunle Bola Susan

Quality Assurance Specialist @Wells Fargo

Phoenix, AZ, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2023 — Present

Quality Assurance Specialist @Wells Fargo

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US

Zelle payments & Online wires * Conducting investigations of Fraud cases, documenting investigative findings, and determining whether the case should be escalated/referred for further review or action* Analyzing transactional data and conducting internal and external research on subjects using a variety of research tools* Assigning Regulatory errors to the appropriate agents * Limit risk exposure and create efficiencies as appropriate * Perform assessments through fact findings and data requiring creative approaches to solving complex issue and develop appropriate solutions and recommendations.

EDUCATION

2003 — 2007

Olabisi Onabanjo University

Bachelor of Education - BSc(ed)

ABOUT FAKUNLE BOLA SUSAN

I am a Certified Anti-Money Laundering Specialist (CAMS). A Passionate professional with education in financial crimes with a career focused on Anti-Money Laundering preventing financial crimes and the Bank Secrecy Act. I am extremely hardworking, highly motivated & passionate to help reduce risk in the financial industry.I have been utilizing my strong work ethics, education background over 10years plus experience in Banking industries and Administration expertise in area of public relation, office adminstration, Customer Service, Regulatory Compliance to uphold success in various organizations.I have a strong ability to develop rapport with people from diverse cultural backgrounds. I am an analytical, resourceful and results oriented professional who has demonstrated ability to resolve complex issues on tight deadlines.

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Fakunle Bola Susan — Quality Assurance Specialist at Wells Fargo in Phoenix, AZ, US | Unifers