Faizan Shaikh

About Faizan Shaikh

With over 9 years of experience in data analytics and consumer insights, I specialize in turning complex data into clear, actionable strategies that drive business growth. I have a strong foundation in customer analytics, social intelligence, consulting and market research, and I am passionate about helping businesses unlock the full potential of their data.I leverage advanced techniques such as Natural Language Processing (NLP), predictive analytics, and data visualization to extract meaningful insights from unstructured and structured data sources. By focusing on customer behavior, sentiment analysis, and emerging trends, I provide insights that shape marketing strategies, customer engagement, and product innovations.My expertise extends to building and implementing customer data platforms (CDPs), designing interactive dashboards, and advising on data-driven strategies that optimize decision-making processes. I have a proven track record in leading cross-functional teams to deliver insights that inform brand health, marketing performance, and strategic initiatives across multiple industries, including FMCG, beauty, and digital strategy.I offer a consultative approach to every engagement, ensuring that analytics and insights are not only aligned with business objectives but also create a measurable impact. Whether it\'s optimizing marketing effectiveness, driving personalization, or supporting business transformation, I focus on delivering results that empower stakeholders and support long-term growth.

Experience

1. Customer Analytics & Insights Manager

   frog

   Mar 2023 — Present · Mumbai, IN

   I lead strategic insights and analytics initiatives, specializing in customer analytics, social intelligence, and digital strategy, to drive innovation and business growth across diverse industries such as FMCG, beauty, and design. My role involves translating complex market and customer data into actionable insights, utilizing techniques like Natural Language Processing (NLP) and trend modeling to uncover consumer sentiment, behavior drivers, and market shifts. I have successfully designed and deployed strategic dashboards, optimized customer engagement, and supported brand innovation, aligning insights with business goals and KPIs. Additionally, I have spearheaded the development of trend prediction frameworks, piloted Customer Data Platform (CDP) implementations, and played a key role in consulting across various sectors. My work has led to improved analytics adoption, strengthened stakeholder trust, and contributed to the successful alignment of marketing, product, and customer experience strategies, delivering measurable impact.

Education

• Mumbai University Mumbai

  Bachelor of Engineering (BE), Mechanical Engineering

  2006 — 2011

Skills

• Social Media Marketing
• Manufacturing
• Customer Insight
• Market Research
• Project Management
• Epc
• Data Analysis
• Management
• Ansys
• Pdms
• Energy
• Project Planning
• Factory
• Mechanical Engineering
• Pro Engineer
• Process Piping Design
• Team Management
• Strategic Analytics
• Big Data Analytics
• Project Engineering
• Microsoft Office