Faizan Yousuf

Strategic Business Manager @Bora Pharmaceuticals

Mississauga, ON, CA

Account Manager for GSK & Haleon (formerly GSK consumer wing) for Bora managing their Key Customer Relationships- Site Sales & Distribution SAP subject matter expert- Lead the monthly S & OP meetings- Leading & managing operations with customers for supply of Pharmaceutical products and future innovations- The principal point of contact for the business relationship for customers. Work closely with strategy and technical to execute and co-ordinate cost saving/launch projects- Lead a cross-functional team to ensure reliable on-going supply, quality, customer service, compliance, value and innovation for the life cycle of the contracts- Develop beneficial relationship with customers to deliver increased competitive advantage through managed cost, customer service, agility & quality within the framework of the Manufacturing Supply Agreements (MSA) and Quality Assurance Agreements (QAA)- Ensure the development and maintenance of best in class customer service- Drive adherence and maintenance to the MSA, QAA and SLA agreements with customers, rigorously follow the designed operating rhythm, with periodic KPI review and continuous improvement initiatives as per the applicable contracts/ agreements- Ensure alignment on supplier strategies, negotiations and changes with functional heads and subject matter experts- Lead the Supply Chain for all product life cycle events ranging from new product introductions, portfolio extensions/rationalization, technical transfers and pruning/ divestment, etc- Work with the business development teams to onboard new customers.

Institute of Business Administration

Bachelor of Business Administration (B.B.A.), Marketing

Cardiff University / Prifysgol Caerdydd

Master of Science (MSc), Logistics, Materials, and Supply Chain Management