Faizan Raajput
IT Technician @Computer Specialists, Inc
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WORK HISTORY
IT Technician @Computer Specialists, Inc
Computer Specialists Ltd is a Birmingham-based IT services company providing computer repairs, custom PC builds, and technical support for both individuals and businesses. The company specialises in delivering reliable hardware solutions, system optimisation, and customer-focused IT services.Key Responsibilities:• Built and optimised high-performance and refurbished desktop and gaming PCs, delivering customised solutions based on client requirements.• Diagnosed and resolved hardware and software issues across desktops, laptops, and peripherals, improving system reliability and operational efficiency.• Installed, configured, and maintained operating systems, drivers, and essential software, ensuring systems were fully functional and customer-ready.• Provided hands-on IT support including system setup, upgrades, troubleshooting, and preventative maintenance, enhancing user experience and device lifespan.• Managed e-commerce product listings, order processing, and logistics coordination, improving accuracy, sales performance, and customer satisfaction.• Performed thorough testing and quality assurance prior to delivery, ensuring optimal performance and compliance with company quality standards.
EDUCATION
University of Derby
Master's degree, Information Technology
Arid Agriculture University
Bachelor of Science - BS, Information Technology
ABOUT FAIZAN RAAJPUT
MSc in Information Technology from the University of Derby and a Bachelor’s degree in Information Technology, with academic interests spanning IT support, systems infrastructure, hardware–software integration, and backend development. Studies focused on operating systems, system diagnostics, performance optimisation, and practical computing, reflecting a strong commitment to applied learning, technical reliability, and continuous skill development within real-world IT environments.Experience built across IT support and technical services, with hands-on work as an IT Technician. Responsibilities include desktop and laptop assembly, hardware diagnostics and repair, OS installation and configuration across Windows and macOS, peripheral setup, system upgrades, patch management, and endpoint support. Delivered reliable, user-focused IT solutions while managing IT assets, troubleshooting network and connectivity issues, and maintaining optimal system performance across multi-user environments.Future goals focus on advancing within the UK technology sector by contributing to dependable IT services, system stability, and efficient backend solutions. Plans include progressing into systems, infrastructure, or DevOps-oriented roles while continuing to strengthen expertise in IT support, backend development, and automation through hands-on experience and continuous professional growth.
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