Faizal Hussain
Executive Director, Global Head of Client Management for Private Markets at S&P Global Market Intelligence
- Role
- Executive Director - Global Head of Client Management for Private Markets at S&P Global
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Executive Director - Global Head of Client Management for Private Markets
Jan 2013 — Present · New York, NY, US
20••••24: Head of Americas Client Management Headed Team of 20 professionals tasked with $300MM+ revenue retention, product development and client engagement across iLevel, WSO, EDM, thinkFolio.20••••22: Global Head of Private Markets Client Management Led 18 professionals responsible for revenue retention, relationship enhancement, business growth and overall satisfaction of new & existing of iLEVEL, QVAL, iVAL and PRISM products. Developed and evolved team as trusted advisors to 600+ accounts globally, managing $4T+ in assets leveraging our vast data content, services and delivery capabilities. 20••••20: Head of Americas EDM & thinkFolio Client Management Led 6 person team managing revenue retention, client relationship enhancement, business & product strategy, software implementation, use case expansions, upgrades & contract negotiations across 100+ clients. Developed & evolved team as partners and trusted advisors to ensure clients saw maximum benefit and optimal usage of our software and services. 20••••19: Client Manager for EDM Software ApplicationResponsible for revenue retention, relationship enhancement, strategy, implementation, use case expansions, upgrades, and contract negotiations. Turned around & improved relationships across four large and key asset management and bank clients. 20••••17: KY3P Head of Vendor DevelopmentHeaded team of 5 driving vendor outreach & onboarding; developed strategy for adoption of new due diligence SaaS product (KY3P) to improve regulatory data collection & management efficiency. Assisted w/sales origination, competitive assessments, adoption, performance, process feedback, product development & pricing strategy. 20••••15: Product Specialist Research Signals & PMI Data Responsible for internal sales support, business management, analysis, forecasting, marketing, data sourcing, cross product integration, product development & new feature enhancement for buy-side asset managers.
Education
UC San Diego
BA, Economics, European History
1988 — 1992
Trinity College Dublin
Irish Studies
1991 — 1991
Indiana University - Kelley School of Business
MBA, Finance
1998 — 2000
Alliance Manchester Business School
Master of Business Administration (MBA), Finance, General
2000 — 2000
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