Faiza Khan
Sales| Customer Success| Strategic Account Management | Tech Sales #Ex-Byjus, #Ex-Whitehatjr , #Ex-Meru(Mahindra logistics)
- Role
- Manager- Strategic Account Management at Dev It Serv
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Faiza Khan
Astute Tech Sales professional, dedicated in Key account management, IT Sales(Infra…
Experience
Manager- Strategic Account Management
Jan 2024 — Present · Mumbai, IN
Enterprise business professional responsible for driving sales and contribute to the topline.• Bearer of Relationship with OEM and Enterprise Customer with Ownership of Entire Customer Life Cycle for the assigned Enterprise Customers.• Responsible for the incremental revenue growth on both IT product and services offerings.• Protecting the Existing Revenue Stream from Competition & Downward Tariff Revision.• Achieve monthly, quarterly, and annual revenue targets for IT hardware, peripherals, IT services, and software solutions.• Seeding New Products & Services - Cross Selling & Up selling - to enhance overall revenue• Work closely with OEM Account Managers in designated accounts and workout winning strategy.• Business planning & Accurate Forecasting - on Revenue, Order booking, Gross Addition, Gross Net, Net Addition, Churn, Billing, Collection & Bad debts.• Coordination with Other teams for same account across teams to ensure sync in terms of tariff offering, other circle acquisitions, Order fulfilment, Issues Resolution & various other day to day activities• Monitor the service delivery and service assurance aspects are in line with agreed SLA / MSA• Facilitating Collections Team to ensure timely payments and reduction in bad debts• Knowledge on Enterprise IT/Networking/Security/Cloud service business along with IT Hardware business.• Enterprise Solution & Consultative Selling
Education
NMIMS CDOE
Master of Business Administration - MBA, Business Administration and Management, General
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