Faiza Younis

About Faiza Younis

Former People Function person turned Product Manager. As a curious person, I shine…

Experience

1. Product Manager

   Kindly

   Mar 2021 — Present · Seattle, WA, US

   Developed and Managing an anonymous community platform for working professionals to find each other, share experiences, and solve challenges related to interpersonal situations that arise at work and careers without the fear of being judged or exposed.•Led end-to-end development, release, and post-release iterations on a social platform that addresses users\' need to tackle interpersonal relationship issues in the workplace with a 50% sign-up rate in the first two days of its launch. •Collaborated with the team in identifying go-to-market strategies and rolling out the product on different platforms, effectively increasing the traffic by 10% and conversation rate by 5 % •Defined the scope of the problem through identifying customer needs and pain points and conducting user research. •Identified opportunities for optimization through leveraging on insights gathered from user testing for a seamless User experience•Utilized multiple research methods such as interviews, surveys, usability tests, and quantitative findings.

Education

• Lahore College for Women University

  Master of Science (MSc), Applied Psychology and Human Resources

• University of Washington

  Certificate in Software Product Management , Product management

  2020 — 2020

• University of Washington

  Certificate in UX & Visual Interface Design , UX/UI

  2021 — 2021

• University of the Punjab

  Bachelor of Arts - BA, Mathematics and Psychology