Faiza Khatidja Arshad
Tech @Sky
Signup · Get unlimited contacts
WORK HISTORY
Tech @Sky
Stockport, GB
As a Sky Customer Service Advisor, my role involves working remotely through secure, state-of-the-art software to provide seamless support to customers across the nation. I specialize in troubleshooting and resolving issues with wireless technology and electrical systems, ensuring that every customer experiences uninterrupted connectivity and exceptional service.A key aspect of my work is prioritizing cybersecurity. By implementing robust security measures, I help safeguard sensitive data and maintain trust, ensuring customers can rely on Sky for a safe and secure digital experience.Beyond technical problem-solving, I actively contribute to innovation within the company, bringing fresh ideas to enhance processes, improve customer experiences, and drive Sky’s commitment to staying at the forefront of technology.In addition to my technical responsibilities, I take pride in participating in Sky’s charitable initiatives, supporting community projects that reflect the company’s dedication to making a positive impact beyond business.This role is both dynamic and fulfilling, combining technical expertise, creativity, and community engagement. It’s an empowering position where every day presents an opportunity to grow, contribute, and make a difference.
EDUCATION
Hopwood Hall College
Foundation degree
Manchester Open Education
TEFL ENGLISH LANGUAGE TEACHING WITH TEACHERS PACK
University of Bradford
Biomedical Sciences, General
ABOUT FAIZA KHATIDJA ARSHAD
Over the past decade, I’ve built a unique and versatile career at the intersection of healthcare, wellness, and innovation. Starting out as a Dental Nurse, I progressed into an Advanced Dental Nurse role, gaining hands-on expertise in fluoride application, impression taking, oral health education, and practice management. My academic journey led me to earn a BSc in Biomedical Sciences, while I simultaneously pursued specialist certifications—including Level 4 Hijama Therapy, EFT/TFT Master Practitioner, and training in health improvement strategies, facial massage, and holistic wellness. From NHS clinics to private practices, and now into tech-led innovation, my career reflects a deep commitment to service, education, and transformation. I’ve also worked in customer experience and digital innovation at Sky, where I recently became a Dragons’ Den AI finalist for designing a tool that empowers digitally excluded and vulnerable users. Whether it’s coaching aspiring professionals, delivering impactful public speaking, or consulting on brand identity, I bring empathy, energy, and excellence to every role I step into.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.