Faiza Cowles
Driving human-centered change management practices to shape customer direction, streamline execution, and ensure satisfaction.
- Role
- Revenue Operations Global Business Partner at LSEG
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Faiza Cowles
I am a Senior Executive specializing in comprehensive product, program, and financial development and leadership. I clarify vision to engage and deliver value to customers appropriately and align intentions with customer service operations, product, and continuous improvement teams. I bring a design-driven eye to optimize projects and build experiences from scratch, spearhead alignment, resource planning, and workflow optimization to improve company-wide efficiency and effectiveness, and strategically connect roadmaps to company KPIs, focusing on improving customer retention and building systems to unlock future enhancements. I am an efficient self-starter, independently owning projects and working quickly and efficiently towards client goals while maintaining attention to detail. In addition, I spearhead project life cycles by establishing controls and operating policies that identify and mitigate specific risk factors that could potentially impact a project\'s success. As a leader who thoroughly enjoys solving customers\' problems by ensuring requests are clear to the development teams, I am constantly looking to leverage my customer-centric management background and diverse environment exposure to assist those in need.Having guided diverse and rewarding projects alongside cross-functional development teams to execute customer requests in the most streamlined ways, I am excited to continue to help teams create strategic roadmaps and oversee efficient execution, with a laser-sharp focus on bringing businesses to the next level and optimizing the customer experience. Stakeholder Management – Budgets - Coaching – Agile Transformation – Leading and Coaching Agile teams – Leadership- Public Speaking - Project Management – Product Optimization – Product Enhancements – Product Marketing – Commercial Framework- Presentations – Partners – Target Account Selling – Sales - ESG - Process Improvement - Technology & Development – Customer Success Management – Sales Enablement – Client Engagement – Reporting –Collaboration – Program Management & Analysis – Advanced Financial Training – Fintech- Revenue Growth-Diversity – Strategic Partnerships – Go To Market Strategy – Growth initiatives – Analytics – Sales Operations- Managing global teams- Data Delivery - Redistribution
Experience
Revenue Operations Global Business Partner
Jan 2026 — Present · Chicago, IL, US
Education
University of Reading
BSc (Hons) Economics
Bayes Business School
MBA Short course, Leadership & Change Management
2014 — 2014
Northwestern University
Agile Practises
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