Faiz Waris

About Faiz Waris

I’m a certified ServiceNow Developer with nearly 2.9+ years of experience in enterprise automation, platform customization, and backend scripting using Javascript and Python. I specialize in building efficient ServiceNow solutions that enhance ITSM, CMDB, and GRC workflows — with a growing passion for AI and data-driven decision-making.Currently, I work at KPMG, where I’ve successfully delivered ITSM and GRC implementations, integrated REST APIs for seamless automation, and enhanced CMDB performance using GenAI — resulting in up to 40% improvement in service delivery and a 20% reduction in downtime.My tech stack includes:ServiceNow: ITSM, CMDB, GRC, Flow Designer, Business Rules, Client Scripts, Transform Maps, Integration HubScripting & Backend: Python, JavaScript, REST APIsTools & Practices: Git, Agile, LDAP, MID Server, SSO, Scheduled JobsHighlights:Developed AI-powered chatbot integrations to streamline incident managementDesigned and implemented data models for predictive maintenance using GenAICollaborated with cross-functional teams to optimize workflows and reduce manual effortsWorking on real-world ML datasets like Wine Quality and Air Pressure System to build predictive modelsI’m now exploring opportunities that allow me to combine my ServiceNow expertise with my expanding knowledge in Data Science, Machine Learning, and Generative AI — to drive innovation at scale across India and international markets. Open to connecting with recruiters, collaborators, and professionals building the future of intelligent automation.

Experience

1. Associate Consultant

   KPMG

   Oct 2025 — Present

Education

• MVJ College of Engineering, Bangalore, India

  Bachelor of Technology - BTech, Computer Science

  2019 — 2023