Faiz Akram Khan

currently working in Airtel as an Operation Analyst

Role: Operation Analyst at airtel
Location: New Delhi, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Faiz Akram Khan

Currently Working in Airtel as a data analyst. Looking for new Opportunity.

Experience

Operation Analyst
airtel
Jun 2023 — Present · Chandigarh, IN
Data Analyst - Airtel - 6 June\'23 To - As a Data analyst my role in Airtel revolves around running the KPI of Installation & Fault in the Home department\'s Organisation- Home departments organization is part of Airtel, it deals in Broad and DTH to the Customers-Provide detailed analysis of the ground operation of installation and fault KPIs sharing Low performer eggs, and territory manager\'s names, according to the performance daily basis- Preparing PPT Circle Level data for end-month review with leadership- Manage all database-related KPIs day on day, Month on Month, and Weekly Trends, for better visibility-sharing insights on 1-day TAT, Black orders, reopen, repeat, SR Login, and Engg\'s Wise Productivity, defaulter Categories like - Backend, OSP, Open Cases, Splicing, ETC, identifying top/bottom Contributor Cities/TM, and same details share with Area manager, then take action accordingly- Tracking Pendency with Multiple stakeholders to get support for installation and SR Login resolution.

Contact information

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•••••@airtel.com
Personal email
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Current company

airtel

Telecommunications · 101K employees · Gurgaon, Haryana, India

Airtel was founded to provide global connectivity and unlock endless opportunities. Our organization embodies a unique blend of energy, innovation, creativity, dedication, scale, and ownership, all aimed at being limitless. At Airtel, we strive to go beyond our duties to create impactful solutions for our consumers. Our team is highly skilled and constantly growing, actively developing infrastructure to introduce cutting-edge technologies like 5G, IoT, IQ, and Airtel Black. We have successfully launched 5G services in over 5,000 cities and towns nationwide, with 10 million unique customers on the 5G network nationally. Airtel Black is another convenient consumer service that provides combined billing for family and friends under a single bill. We also offer enterprise solutions, including national and international long-distance services for carriers. With a subscriber base exceeding 574 million as of 2023, we are committed to delivering effective products that contribute to the realization of a 'Digital India', enabling millions of individuals to connect and thrive for a brighter future. Our presence spans 7,915 census and 802,577 non-census towns and villages, covering almost 96% of the country's population with 388,726 Rkms of optical fiber and an extensive distribution network of 1.2 million outlets. We've also implemented conservation initiatives that have saved 14,676 MWh of electricity, 4412 tonnes of paper through our e-bill initiatives, and recycled 3330 tonnes of e-waste. At Airtel, we believe in taking early ownership, delivering quality, and experimenting with various career paths to boost our trajectories and gain valuable insights into the business, making us the best in the industry. We are committed to creating the ultimate experience for our consumers while maintaining an ecological balance in the world.

airtel.com

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