Faith Lee
Effective Communication & Empowerment Enthusiast | Climate Advocate | Mama | Poet
- Role
- Customer Service Sales Specialist at Portable Sun Llc
- Location
- Grand Rapids, MI, US
- LinkedIn followers
- 500 followers
About Faith Lee
Passionate about using my skills in administration and customer service to support…
Experience
Customer Service Sales Specialist
Sep 2024 — Present · Grand Rapids, MI, US
Provide customer service and sales support for solar equipment system design on residential and commercial projects- Collaborate with clients to understand their needs and recommend appropriate solar solutions- Troubleshoot problems with equipment and provide lasting solutions leaving customers feeling seen, heard and cared for- Design onboarding documentation and training materials to support team growth- Participated in hiring process including candidate screening and interview coordination- Ensure accurate record keeping for sales and personnel data
Education
Landmark
Landmark Forum, Advanced Course, Self Expression and Leadership Program, TMLP, Personal Awareness and Self-Improvement
DePauw University
English Writing, Spanish
2014 — 2018
University of Buenos Aires
Study Abroad, Literature
2017
Skills
- Teamwork
- Communication
- Entrepreneurship
- Social Media Blogging
- Public Speaking
- Leadership
- Microsoft Excel
- Powerpoint
- Professional Phone Skills
- Research
- Fundraising
- Community Service
- Microsoft Word
- Hootsuite
- Customer Service
- Social Media
- Spanish
- Wordpress
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