Faith O
Agility Lead Program Manager @Wells Fargo
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WORK HISTORY
Agility Lead Program Manager @Wells Fargo
NY, US
Agile Leadership: Implemented and facilitated Agile practices across teams, driving collaboration and iterative delivery of key projects, including enhancements to Salesforce CRM processes for client management.Salesforce Optimization: Collaborated with stakeholders to refine Salesforce workflows, reporting dashboards, and data structures, providing real-time insights that improved decision-making and sales performance by 15%.Program Management: Spearheaded enterprise-wide programs, such as optimizing client onboarding systems in Salesforce, reducing onboarding time by 20% and improving client satisfaction.
EDUCATION
West Texas A&M University
Bachelor of Business Administration - BBA, Management Information Systems, General
Essex County College
Associate's degree, Biology/Biological Sciences, General
ABOUT FAITH O
Agile Program Manager with a proven track record in leading complex, multi-team projects from inception to delivery. Skilled in both Agile and traditional project management methodologies, I specialize in aligning cross-functional teams to strategic goals, optimizing workflows, and driving operational excellence. With a strong background in managing project portfolios, I leverage Agile practices to enhance productivity, ensure stakeholder alignment, and deliver high-impact solutions within set timelines and budgets.Certified in SAFe® and ITIL, I excel in utilizing Jira Align to streamline workflows and enhance external communications. My presentations are crafted to resonate, facilitating decision-making and resolving conflicts efficiently.
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