Faith Conti

About Faith Conti

Customer Success Manager for State Departments of Education in Mississippi, Georgia, and…

Experience

1. Customer Success Manager

   Amira Learning

   Dec 2019 — Present · Houston, TX, US

   Customer Success Manager for the State Departments of Mississippi, Georgia, and Alabama, including large to mid-size districts in FL, MS, AL, GA, FL, and NC.Dedicated and results-driven Customer Success Manager passionate about K-12 education, literacy, and equity. Skilled in building and maintaining strong relationships with state and district leadership, I excel in onboarding new districts and ensuring the successful implementation of literacy supplemental and intervention programs. With a keen eye for detail and a relentless work ethic, I am committed to delivering excellent results and driving value for customers and internal stakeholders. My project management and leadership skills allow me to effectively manage teams and lead statewide implementation with a focus on data-driven insights and risk mitigation. Passionate about using data to drive value and leveraging product expertise to provide top-notch support, I am committed to positively impacting education.

Skills

• Educational Technology
• Account Management
• Talent Management
• Salesforce.com
• Applicant Tracking Systems
• Instructional Technology
• E-Learning
• Cloud Computing
• Leadership
• Process Improvement
• Contract Negotiation
• Selling
• Start-Ups
• Marketing
• Web-Based Solutions
• New Business Development
• Crm
• K-12
• Customer Relationship Management (Crm)
• Public Speaking
• Lead Generation
• Distance Learning
• Background Checks
• Business Development
• Sales Operations
• Customer Retention
• Direct Sales
• Customer Service
• Management
• Cold Calling
• Drug Testing
• Sales Process
• Technology Integration
• Differentiated Instruction
• Human Resources
• Event Planning
• Social Selling
• Sales
• Marketing Strategy
• Enterprise Software