Faisal Talha
Service Desk Supervisor
- Role
- Senior Level 2 Support Analyst at Brillio
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Faisal Talha
Specialized in large/Mid fast paced dynamic and demanding Enterprise environments…
Experience
Senior Level 2 Support Analyst
Jan 2019 — Present · Dallas-Fort Worth, TX, US
Provide Technical Support to end users at Lineage Logistics• Creation of End user Accounts for Active Directory/Cisco Webex/Office o365• Configuration of Printers/Scanners/Zebra label printers• Major Incident Management Process identification, logging, categorizing, assignment and resolution• Deployment of Software packages/Procedures by using remote tools like Kaseya• Providing technical support for issues related to Box – Installation, configuration and T.S• Installation of operating system Windows 10, recovery and restore• Trouble shooting issues related to Microsoft Outlook
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