Faisal H.

Head of Support Operations @Img Arena

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2025 — Present

Head of Support Operations @Img Arena

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London, GB

SKILLS

Business PlanningOperations ManagementPerformance ManagementCrmEmployee TrainingInterviewsLeadership DevelopmentKey Account ManagementTeam LeadershipBusiness DevelopmentAccount ManagementRetailB2bChange ManagementSales ProcessCustomer Service OperationsTeamworkKpi ReportsTeam ManagementTrainingCustomer SatisfactionCommitment to Customer ServiceCustomer Service TrainingProcess ImprovementSalesTraining DeliveryNegotiationInventory ManagementCoachingCustomer EngagementSales OperationsCustomer RetentionRecruitingCustomer ServiceDirect SalesCustomer Relationship Management (Crm)Kpi ImplementationStore ManagementCustomer Service ManagementKpi Dashboards

ABOUT FAISAL H.

With over a decade of experience in support operations and customer experience, I lead…

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Faisal H. — Head of Support Operations at Img Arena in London, GB | Unifers