Faisal Shaikh

About Faisal Shaikh

Results-driven IT Leader with over 20 years of global experience in IT Service Delivery, Project Management, and Technology Leadership across Healthcare, Pharmaceutical, Biotech, Manufacturing, Banking, BPO, and IT industries. Proven success in defining and executing long-term IT strategies, strengthening IT governance, and driving digital transformation and IT initiatives.• Delivered a strategic vision and roadmap for next-generation IT infrastructure, cloud architecture, and hybrid environments — enabling scalability, optimized performance, and continuous service delivery. Recognized Subject Matter Expert (SME) in end-to-end enterprise infrastructure supporting mission-critical systems (SAP, ERP) and ensuring seamless business continuity.• Adept at service quality improvement, emerging technologies and SLA management, to enhance operational efficiency in alignment with enterprise architecture standards. Strong technical expertise in Server Management, Network & Security Operations (LAN, WAN, WLAN, SD-WAN, VPN, Proxy, Firewalls) and Datacenter & Cloud Services (AWS, on-premise).

Experience

1. Senior Manager - Information Technology & Cybersecurity

   SUN PHARMA

   Dec 2016 — Present · Mumbai, IN

   Achievements• Earned accolades for the successful completion of SD-WAN implementations and backup solutions on Google Cloud Platform (GCP) across domestic and international sites, achieving automation initiatives for Sun Pharma & optimize the cost by 20M on ARC.• Spearheaded a USD 10M Wireless Network Transformation Project, evaluated and negotiated with OEMs (Cisco, Aruba, Ruckus), and successfully deployed Wi-Fi 6 to meet strategic performance goals.• Directed a successful Microsoft Office 365 migration for users, ensuring minimal disruption and enhanced productivity.• Spearheaded the migration of Sun Pharma’s Global Datacenter to a Co-Location facility, delivering cost efficiency and scalability.Strategic Roadmap Planning• Propelled new technologies and defined the long-term IT vision, providing direction and insights to ensure that IT strategies remain aligned with overall organizational goals.• Introduced and contribute a continuous improvement IT strategy and technology roadmap to optimize business processes, data security, and compliance while enabling future Data Centre expansions.• Drive initiatives to strengthen confidentiality, integrity, and availability of enterprise data, ensuring risk mitigation through robust governance and architectural planning.• Partnered closely with C-level and senior management to assess evolving business needs, drive innovation, and implement infrastructure enhancements through defined KPIs and operational performance metrics that ensured scalability, operational excellence, and continuous support for business growthStakeholder Management• Collaborated with cross-functional teams and Key Business Stakeholders to develop and implement Standard Operating Procedures (SOPs), ensuring 100% compliance while executing organizational digital transformation initiatives.• Led & oversee Technical Account Management, whilst supporting installations, configurations and ongoing technical assessments

Education

• University of Mumbai

  BSc, Chemistry

• St Aloysius High School

  SSC, General Studies

Skills

• Checkpoint Firewall
• Bluecoat Proxy
• Bluecoat Packeteer
• Wireless Networking
• Vpn
• Ipsec
• Vlan
• Ospf
• Eigrp
• Routers
• Ccnp
• Firewalls
• Routing
• Windows
• Wan
• Troubleshooting
• Voip
• Security
• Ccna
• Network Administration
• Deployment
• Change Management
• Wireless
• Network Security
• Xp
• Bgp
• Lan/Wan
• Hsrp
• Isdn
• Tcp/Ip
• Proxy
• Software Installation
• Computer Hardware
• Cisco Devices
• Ip
• Network Design
• Cisco Switches
• Nat
• Data Center
• Network Operations