Faisal Khan
Customer Service Associate @ Niftel Communications | Data Privacy, Motivational Speaking
- Role
- Customer Service Associate at Niftel Communications
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Faisal Khan
Currently contributing as a Customer Service Associate at Niftel Communications, specializing in personalized assistance and travel concierge services through the CREW LOB app by Swiggy. Previous experience includes roles at TP for Amazon\'s NA Process and Startek India, where responsibilities encompassed managing safety incidents across three countries and enhancing rider and driver experiences through effective communication. Pursuing a Bachelor of Arts (BA) degree at the University of Lucknow, with a prior focus on Economics and Mathematics during high school studies. Demonstrates competencies in international chat processes, motivational speaking, and data privacy. Values quality, collaboration, and proactive communication in professional engagements.
Experience
Customer Service Associate
Mar 2026 — Present · Lucknow, IN
Working in CREW LOB, It is an app by Swiggy designed for personalised assistance and travel concierge.
Education
University of Lucknow
Bachelor of Arts - BA
Council for the Indian School Certificate Examinations (CISCE)
X, Mathematics and Computer Science
Uttar Pradesh State Board of High School and Intermediate Education (UPMSP)
XII, Economics
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