Faisal Kamran
SUP || Ex-Amazon || Ex-Swiggy || Ex-Zomato || Support Specialist || Fleet Manager || CRM
- Role
- Content Moderator (Discord Steam) - Gaming at 2K
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Faisal Kamran
More than 4 Years Experienced and results-driven Support Specialist with a proven track…
Experience
Content Moderator (Discord Steam) - Gaming
Feb 2025 — Present · US
Community Management:> Actively monitor chat channels, voice channels, and forums for rule violations.> Engage with community members, fostering a welcoming and inclusive atmosphere.> Respond to member inquiries and concern promptly and professionally.> Resolve conflicts and disputes between members in a fair and impartial manner.> Promote community events and activities.Content Moderation:> Enforce server rules and guidelines consistently and fairly.> Remove or edit inappropriate content, including spam, offensive language, harassment, and explicit material.> Monitor and manage user-generated content, such as images, videos, and links.> Identify and address instances of cheating, hacking, or other forms of unfair play.> Monitor for and remove self promotion outside of designated areas.Rule Enforcement:> Issue warnings and bans to users who violate server rules.> Maintain accurate records of moderation actions.> Stay up-to-date on server rules and guidelines.> Provide feedback to server administrators on potential rule changes or improvements.Technical Skills:> Proficiency in using Discord\'s moderation tools and features.> Familiarity with Discord bots and their functionalities.>Ability to troubleshoot basic technical issues.>Knowledge of how to use various discord permmisions.Reporting and Communication:> Report significant issues or trends to server administrators.> Communicate effectively with other moderators and administrators.> Maintain confidentiality regarding sensitive information.> Document user reports and moderation actions.Required Skills and Qualities:> Excellent Communication Skills: Ability to communicate clearly and effectively in written and verbal form.
Education
Ling Liang High School
12th pass, ISC
2008 — 2020
University of Calcutta
Bachelor of Commerce - BCom, Accounting and Finance
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