Faisal Dadabhoy
ServiceNow Principal Consultant / Architect
- Role
- Principal Consultant at ServiceNow
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Faisal Dadabhoy
Strong technical and business background in Information Technology. Performed such role as Service-Now Technical Lead, ServiceNow Lead Consultant, Senior Consultant, Project Manager, and Business Analyst in Information Technology. A deep understanding of technical and business processes; ability to lead complex projects, ability to analyze and provide recommendations around application architecture and business capabilities to achieve customer satisfaction, higher efficiency and overall success. Proven record of Technical Lead, excellent customer service, managing multiple accounts, result driven approach, strong interpersonal skills and a team player with a “Can Do” attitude. Technical knowledge of Service-Now (SaaS) IT service management (ITSM) software including development and customization, Data import, Application Security, Client-Server technology, Networking Systems, High Availability Concepts, Disaster Recovery Concepts, Applications Integration, Middleware Concepts, Application development of agile and waterfall methodologies. Functional knowledge of database operations i.e. Networking /Firewall/Security, Data Center Operation, Backup and Storage Management, email platform and application programming. Experience working closely with Federal Government agencies, information technology, energy, medical, and manufacturing companies.
Experience
Principal Consultant
Feb 2019 — Present · Houston, TX, US
Education
California State Polytechnic University-Pomona
Bachelors of Science, Manafacturing
1991 — 1995
University of Houston, Victoria
MSCIS, Computer information System, GPA in Major 3.92, Overall GPA 3.85
2008 — 2011
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