Faisal Ahmed
Senior Product Designer @CreateFuture
Signup · Get unlimited contacts
WORK HISTORY
Senior Product Designer @CreateFuture
CreateFuture is a strategic design consultancy helping global brands unlock innovation through research-led digital solutions.Past clients and responsibilities are;Client: Aberdeen Investments | Role: UX & Service Designer- Reduced customer support call volumes by 25% by enhancing self-service journeys across the Wrap platform- Applied Lean UX to cut delivery time by 30%, improving team velocity and cross-functional alignment- Delivered new features and journeys that contributed to a 25% uplift in team OKR performance.Client: NatWest | Role: User Research & Product Discovery Specialist- Led discovery for a new digital proposition, influencing executive decision-making through research-driven insights- Conducted 15+ in-depth user interviews and analysed mixed-method data to uncover needs and shape strategy- Designed and tested prototypes that validated key assumptions and prioritised high-impact features.Client: FanDuel | Role: Product Designer- Designed and launched Formation, a unified design system that reduced duplicated effort by 40%- Rebuilt core components using atomic design and WCAG 2.1 AA standards, ensuring consistency and accessibility- Authored detailed documentation and collaborated cross-functionally, cutting handover errors by 35%.
EDUCATION
3aaa Apprenticeships
Advanced Level Apprenticeship , Digital Marketing
UX Design Institute
Professional Diploma in UX Design, UX Design
Steyning Grammer School
GCSE
The College of Richard Collyer's
Level 3 , Information Technology (Double)
SKILLS
ABOUT FAISAL AHMED
I am a seasoned product designer with 10 years of experience in the industry. I specialise in user discovery, designing new products, and helping them get to market.Over the years, I have had the opportunity to work with some fantastic teams and clients, and my portfolio is a testament to the quality of work I deliver. I believe that good design is not just about aesthetics but also about solving problems for users and creating products that make a difference in their lives.At the heart of my approach is a deep understanding of the user\'s needs and pain points, which enables me to create intuitive and elegant solutions. I am also passionate about keeping up with the latest design trends and technologies, which allows me to bring fresh ideas to the table.In my career so far, I have worked on a diverse range of projects, including mobile apps, web platforms, and enterprise software. I have collaborated with cross-functional teams, including developers, product managers, and stakeholders, to ensure that the end product meets the client\'s objectives.If you are looking for a skilled product designer who can help you bring your ideas to life and create products that users will love, then please do not hesitate to get in touch. You can connect with me on LinkedIn and see my portfolio for more information.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.