Fairuz Ghdah
Manager- Customer Success Scale | Certified ScrumMaster® (CSM®)
- Role
- Manager- Customer Success Scale at Lucid Software
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Fairuz Ghdah
At Lucid Software, our Customer Success at Scale team drives impactful customer outcomes by combining strategic thinking with operational excellence. As Associate Manager, I lead initiatives that enhance customer engagement and retention while scaling best-in-class success programs.With a certified ScrumMaster® background and deep expertise in customer support and strategy, I implement agile methodologies that power efficient project management and scalable customer success operations. My focus is on continuous process improvement, customer advocacy, and delivering results that align with business goals—all while ensuring that Lucid Software’s solutions are accessible, efficient, and consistently exceed customer expectations.
Experience
Manager- Customer Success Scale
Mar 2025 — Present · South Jordan, UT, US
Education
University of Tripoli
Studied for Bachelor's degree, Computer Engineering
2005 — 2013
Skills
- • IT Skills: Ms- Office (Word- Power Point- Exel-Outlook), Some Programm
- • Fluent in Oral and Written Arabic Language
- • an Average English Language Spoken and Written
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.