Fahrul Rozi

Area Manager @Kopi Kenangan

Jakarta Raya, ID

By achieving the company\'s goals in sales, service, quality, ambience, facilities and sanitation through employee training as well as creating a positive, productive work environment- By managing store operation activities related to budget planning, shift schedule, and supervising selling activities as policy & procedures- By ensuring that all beverages, food and other products are well prepared and served consistently according to the restaurant\'s recipes and standards- By organizing the work schedule required by the business activities while ensuring that all staff is available when required according to the objectives of labor costs- By ensuring that all customer feel welcome and providing responsive, friendly and proper service everytime- By ensuring that all products received in the correct number of quantity & conditions as well as the delivery are done according to policies and procedures- By making decisions consistently in accordance with the Operation Manager\'s Guidelines for approval or as a review- By supporting store managers in implementing the company\'s programs to meet operational and organizational objectives- By providing up to date market and customer trend information to Store Management team- By preparing all necessary documents, including forms, reports and schedules on a regular and timely basis- By controlling cash and other receipts as following cash handling procedures in accordance with applicable restaurant policies and procedures- By understanding and implementing all policies, procedures, standards, specifications, guidelines and training programs in store- By responsible for development of store\'s staff in all areas of managerial and professional development- By directing and supervising team members as well as evaluating the staff based on working performance and optimizing team to be more effective and efficient

Institut Pertanian Bogor (IPB)

S.Pi