Faheem Ramzan

Online Sales Executive @Motorpoint

Derby, GB

Managing inbound leads and responding to online enquiries and providing information about available vehicles, pricing and finance options.• Assist customers throughout the online car buying process, addressing their questions, concerns and providing guidance on vehicle options and features.• Cold calling to generate leads through existing customer database who have bought cars from Motorpoint to generate new business.• Guiding customers through the online sales process, Identifying and anticipating the needs of the customer, negotiating prices, closing deals and taking the customers out the market. • Manage customer relationships through consultative sales techniques to attain individual sales goals and exceeding them.• Providing Finance Quotations and setting up finance credit agreements Compliant with FCA Regulations.• Achieving a minimum of set target every month: 38% finance pen and £185 PPU, I am averaging at 50% finance pen and £265 PPU.• Handling over 100 quotes a month and meeting and exceeding the minimum 32% conversion required. Awarded TOP SALESMAN FY 2023 - highest PPU in the office