Fahd Azmat

WORK HISTORY

EDUCATION

ABOUT FAHD AZMAT

I’m Fahd Azmat, a Toronto-based Customer Success and Sales leader with 9+ years of experience. I’ve worked across the full spectrum from startups and mid-market firms to Fortune 500 companies within the FinTech and SaaS space. I specialize in accelerating ARR/MRR, boosting NRR, and translating technical products into real business value. I’m passionate about leveraging AI to uncover client insights, automate workflows, and scale customer engagement.At Stratifi.com, I drive strategic growth and elevate client relationships to new heights. Managing strategic accounts worth over $2M in ARR, driving a 30% increase in upsells, and exceeding quarterly sales targets by 25%. This led to a surge in client satisfaction, with CSAT jumping from 90% to a stellar 98%, while reducing churn by 10%.Embarking on a transformative journey, I\'ve reshaped churn rates and propelled upsell revenues, weaving compelling customer stories. Within Salesforce, I collaborated with the Sales, Marketing, and Business Systems teams at S&P Global, engineering an inbound sales pipeline that orchestrated a $255K (USD) revenue surge in 18 months. Our collaborative efforts continued with 30+ demos, retaining 9 major clients and preventing cancellations of $200K (USD). Are you eager for transformative results at your company? Connect with me to explore how we can redefine your industry narrative! Email me at f••••••••@gmail.com