Fahad Shamsi
Hakuna matata
- Role
- Account Specialist at American Express
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Fahad Shamsi
Results-driven Quality Analyst with a strong background as a Sr Associate in customer support. Skilled in quality monitoring, coaching, and reporting, with proven ability to improve processes and ensure customer satisfaction. Adept at collaborating across teams, identifying areas for improvement, and implementing performance enhancements to deliver exceptional customer experiences.
Experience
Account Specialist
Oct 2025 — Present · Gurugram, IN
Education
CCS (Chaudhary Charan Singh)University
Bachelor's degree, Business/Commerce, Accounting
2017 — 2020
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