Fagun Safi

About Fagun Safi

Almost 10 years of profound experience in diversified business domains: Forex, Retail, BFSI in Manual, Automation & Performance testing· Adept in playing hybrid roles with proven track record of efficient deliveries with high focus on test automation· Strong advocate of building relationships with end user/business and with development and functional teams within the firm· Well versed in Delivery management, Stakeholder management, Change management and Risk tracking· As a QA Lead expertise in managing team of QA professionals and proven track record of successful project delivery· Hands-on experience in designing and contributing on architectural design of automation frameworks and to enhance existing framework· Exposure in development of test automation scripts for number of applications across different platforms such as mobile, mainframes.Net, Java, POS Systems in Cucumber (BDD), Appium, Selenium, Sikuli, UFT and VB Macros· Strong hold on Mobile Automation using Appium with open-source framework (open-test) for Android & iOS platforms· Experience in Performance test automation projects using JMeter, AppDynamics· Profound knowledge of automation concepts, software development life cycle, software test life cycle, CMMI Level 5 QA processes, agile and waterfall development processes· Ability in preparation of effort estimations, RFPs, PoCs, test planning, test scenario creation, monthly matrices and other test management activities· Expert in Excel formulas & VBA macros to create Dashboards like Automation vs Manual coverage, plan; Defect Metrics, Defect Management; implemented Tools to calculate/Estimate Project Cost, head Counts, productivity· Excellent capability to explore, learn and understand newer business domains and technology· Well experienced in test management tool ALM (HP QC 11) or HP Quality Center 10.0, Rally, JIRA. Expert in Excel VBA to integrate HP ALM (using OTA); JIRA, ClearQuest (using REST)

Experience

1. Qe Automation - Manager

   KnitWell Group

   Jun 2025 — Present · Columbus, OH, US

   Led QE Automation and Performance Engineering strategy for omnichannel retail platforms across eCommerce, POS, Mobile Order, Backend, Store & DC Fulfillment, and Pricing systems- Defined and delivered E2E automation for critical customer journeys: Browse → Checkout → Payment → OMS → Store/DC Fulfillment → Returns- Established performance testing practices (load, stress, spike) to ensure scalability and stability during peak retail events and promotions, integrating performance validation into CI/CD pipelines- Enabled AI-driven quality initiatives including intelligent test prioritization, defect trend analysis, and predictive risk identification- Built hybrid automation frameworks (UI + API + backend) ensure data integrity across front-end and downstream retail systems- Partnered with Product, Engineering, and Operations teams to define quality and performance KPIs, improving release confidence and production stability- Led and mentored QE/SDET teams (onshore & offshore) while driving increased automation coverage and faster release cycles.

Education

• Birla Institute of Technology and Science, Pilani

  Master of Science (M.S.), Computer Engineering

  2012 — 2014

• C.N. Vidhyalaya

  Science

  2000 — 2007

• CHARUSAT

  Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering

  2007 — 2011