Fady Putrus
Technical Quality Specialist at Figma
- Role
- Technical Quality Specialist at Figma
- Location
- Peoria, AZ, US
- LinkedIn followers
- 500 followers
About Fady Putrus
Senior Technical Support Engineer with 6+ years of experience supporting enterprise grade SaaS B2B applications at leading companies including Oracle and Apple. Known for resolving complex technical issues, driving customer satisfaction, and translating customer feedback into product improvements. Partner closely with engineering teams on high-severity incidents and challenging technical cases, while developing resources and processes that make support faster, clearer, and more scalable. Passionate about delivering a world class support experience, and ensuring every customer interaction adds value.
Experience
Technical Quality Specialist
Jan 2026 — Present
Education
Oakland University
Bachelor's degree, Information Technology
2014 — 2019
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