Fadi Ali
Independent Consultant | Senior Leader – Customer Success, Growth & Program Management
- Role
- Independent Consultant Customer Success & Program Management at Independent Consultant
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Fadi Ali
I lead technical programs and customer success initiatives that drive delivery, customer…
Experience
Independent Consultant Customer Success & Program Management
Jun 2025 — Present · Atlanta, GA, US
Partnered with organizations to create scalable Customer Success frameworks, enhancing retention and expansion. • Led growth and pursuit strategies to boost pipeline conversion and revenue outcomes. • Developed governance models and SOPs to ensure consistency and efficiency in delivery processes. • Advised executives on customer engagement metrics and long-term value creation strategies.
Education
DePaul Driehaus College of Business
Masters of Science, Business Information Technology
2005 — 2007
Lubar College of Business
Management Information systems, Business
2000 — 2004
Skills
- Project Management
- Business Process Design
- Digital Strategy
- Microsoft Project
- Visio
- Team Leadership
- Vendor Management
- Management Consulting
- Business Intelligence
- Software Documentation
- Sdlc
- Product Lifecycle Management
- Integration
- Document Management
- Change Management
- Strategic Corporate Philanthropy
- Business Requirements
- Ms Project
- Process Improvement
- Product Management
- Business Planning
- Customer Presentations
- Quantitative Research
- Strategic Partnerships
- Analysis
- Health Insurance Exchanges
- Product Design
- Software Development Life Cycle (Sdlc)
- Business Process
- Consulting
- Agile Methodologies
- Management
- Program Management
- Requirements Gathering
- Cross-Functional Team Leadership
- Marketing Strategy
- Healthcare Management
- Leadership
- Process Engineering
- Corporate Strategy Formulation
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