Fadi Ali

Independent Consultant | Senior Leader – Customer Success, Growth & Program Management

Role
Independent Consultant Customer Success & Program Management at Independent Consultant
Location
Atlanta, GA, US
LinkedIn followers
500 followers

About Fadi Ali

I lead technical programs and customer success initiatives that drive delivery, customer…

Experience

  1. Independent Consultant Customer Success & Program Management

    Independent Consultant

    Jun 2025 — Present · Atlanta, GA, US

    Partnered with organizations to create scalable Customer Success frameworks, enhancing retention and expansion. • Led growth and pursuit strategies to boost pipeline conversion and revenue outcomes. • Developed governance models and SOPs to ensure consistency and efficiency in delivery processes. • Advised executives on customer engagement metrics and long-term value creation strategies.

Education

  • DePaul Driehaus College of Business

    Masters of Science, Business Information Technology

    2005 — 2007

  • Lubar College of Business

    Management Information systems, Business

    2000 — 2004

Skills

  • Project Management
  • Business Process Design
  • Digital Strategy
  • Microsoft Project
  • Visio
  • Team Leadership
  • Vendor Management
  • Management Consulting
  • Business Intelligence
  • Software Documentation
  • Sdlc
  • Product Lifecycle Management
  • Integration
  • Document Management
  • Change Management
  • Strategic Corporate Philanthropy
  • Business Requirements
  • Ms Project
  • Process Improvement
  • Product Management
  • Business Planning
  • Customer Presentations
  • Quantitative Research
  • Strategic Partnerships
  • Analysis
  • Health Insurance Exchanges
  • Product Design
  • Software Development Life Cycle (Sdlc)
  • Business Process
  • Consulting
  • Agile Methodologies
  • Management
  • Program Management
  • Requirements Gathering
  • Cross-Functional Team Leadership
  • Marketing Strategy
  • Healthcare Management
  • Leadership
  • Process Engineering
  • Corporate Strategy Formulation

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Fadi Ali — Independent Consultant Customer Success & Program Management at Independent Consultant in Atlanta, GA, US | Unifers