Facundo Gonzalez

Customer Service Representative @Waterhouse And Associates, Inc

Tallahassee, FL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2024 — Present

Customer Service Representative @Waterhouse And Associates, Inc

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FL, US

EDUCATION

2019 — 2023

Florida State University

Undergraduate

ABOUT FACUNDO GONZALEZ

I am an international professional originally from Argentina, with academic and professional experiences in Panama and the United States. I hold a Bachelor of Science in Marketing and Finance from Florida State University and bring a strong foundation in investment operations, client relationship management, and marketing strategy. My background includes: Finance & Investments: Executed multi-million-dollar bond trades, produced transaction reports, and supported investment operations at Puente Servicios de Inversión. Customer Success & Service: Delivered a 90% first-contact resolution rate, improved client retention, and coached new team members at Waterhouse & Associates. Marketing & Communications: Supported global campaigns for Nissan and Mitsubishi at TBWA, conducting influencer research and digital strategy presentations. In addition to my professional roles, I have held leadership positions such as Vice-President of Professional Development for the Panamanian Student Association at FSU and completed 150+ hours of community service with organizations like Operation Smile, FANLYC, and Special Olympics. Fluent in Spanish and English, I thrive in multicultural environments and am passionate about opportunities in investment, customer success, marketing, and business development, where I can combine data-driven decision-making with a client-first approach.

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Facundo Gonzalez — Customer Service Representative at Waterhouse And Associates, Inc in Tallahassee, FL, US | Unifers