Fabyan Smith

About Fabyan Smith

Dedicated, result driven and well accomplished Sales Operations Manager with over 15 years of success optimizing sales performance, client onboarding, and revenue operations in high-growth fintech and global financial markets. I specialize in aligning sales strategy with operational excellence to accelerate revenue, improve client onboarding, and empower high-performing teams. From optimizing global CRM ecosystems to launching lead generation frameworks, I have consistently turned complex challenges into measurable wins for both fast-paced startups and established financial institutions.In my recent roles, I have redesigned entire sales pipelines, led global onboarding programs, and created data-driven go-to-market strategies that transformed stagnant performance into double-digit revenue growth. My hands-on approach includes building scalable workflows, implementing automation and forecasting tools, and fostering collaboration between Sales, Marketing and Product. I am equally comfortable diving into CRM architecture as I am guiding senior leaders on KPI performance and GTM alignment. I bring a strong sense of ownership and clarity to every project ensuring that every system, team, and decision supports pipeline velocity, client value, and sustainable growth. Whether launching a global CRM implementation or supporting FIX integration for institutional clients, I take pride in delivering solutions that move the business forward.My areas of expertise:Sales Operations & EnablementRevenue Growth & Pipeline AccelerationCRM Strategy (HubSpot, Salesforce)Client Onboarding Cross-Functional Team LeadershipGo-to-Market Strategy & ExecutionKPI Reporting & ForecastingLead Generation & QualificationProcess Design & AutomationData-Driven Sales StrategyIn every role, I focus on building systems that drive clarity, scale, and impact. I look forward to bringing this mindset to the next opportunity where strategic execution meets measurable success.#SalesEnablement #RevenueOperations #GTMStrategy #CRMExcellence #TeamLeadership #DataDrivenSelling #ProcessImprovement #FintechLeadership #ClientOnboarding #OperationalScale

Experience

1. Head of Sales Operations and Onboarding

   Quantitative Brokers

   Jan 2021 — Present · NY, US

   Analytical and results-driven Sales Operations leader with 15+ years of experience improving sales performance, forecasting rigor, onboarding workflows, and revenue operations across global fintech and capital markets. Skilled at turning fragmented processes into scalable operating frameworks, strengthening CRM and data governance, and delivering the insights, reporting, and operating cadence that drive predictable revenue. Serve as a strategic advisor to Sales and Executive leadership—aligning GTM strategy, pipeline health, forecast accuracy, and process efficiency while fostering strong cross-functional cohesion across Product, Finance, Research, Onboarding, and Marketing.Consistently operate beyond core Sales Operations responsibilities by taking on additional functions across Onboarding, Sales Enablement, and Marketing, improving organizational speed, efficiency, and alignment.Rebuilt the sales pipeline and deal-stage architecture to improve forecasting accuracy, visibility, and collaboration across Sales, Product, and Operations. Administer and optimize HubSpot across Sales and Operations; own reporting, dashboards, KPIs, forecasting cadence, and data governance.Delivered analytics and performance insights that helped reverse stagnant growth and achieve a 15% YoY revenue increase. Lead QBR content, operational reviews, and GTM readiness. Build and maintain strategic account templates for top clients, providing product usage, revenue drivers, and opportunity insights.Implemented a scalable inbound qualification and routing framework, improving conversion funnels and Sales–Marketing alignment. Partner with Engineering and Product on FIX integration to reduce onboarding timelines and strengthen adoption. Produce ad hoc analyses, Board reporting, and executive-ready insights for planning and performance management.

Education

• St. Lawrence University

  Bachelor's degree

Skills

• Crm
• Salesforce.com
• Leadership
• Sales
• Project Management
• Cross-Functional Team Leadership
• Business Strategy
• Analysis
• Training
• Management
• Team Building
• Customer Relationship Management (Crm)
• Marketing
• Risk Management
• Program Management
• Data Analysis
• Strategy
• Qualitative Research