Fabrizio Conti

About Fabrizio Conti

Strategic finance and revenue strategy professional with experience at American Express driving forecasting, retention strategy, and revenue performance across large-scale customer programs. I work across Finance, Marketing, Operations, and leadership to translate operational performance into financial and strategic insights that guide decisions on monetization, retention, and long-term value.My experience includes leading forecasting, performance attribution, proactive retention initiatives, and cross-functional workstreams that help improve business performance and customer value. I’m especially interested in roles where analytics, business judgment, and execution come together to drive growth, optimize customer strategy, and support better decision-making.Earlier in my career, I worked in startup and venture-oriented environments across strategy, corporate development, transaction structuring, and customer financing. I have also evaluated enterprise AI use cases through business-case analysis focused on operational and financial impact.Outside of my corporate role, I am also developing a financial services venture, which has deepened my interest in lending, fintech infrastructure, and scalable operating models. I’m particularly interested in fintech, BNPL, lending, and growth-oriented strategy roles at the intersection of finance, analytics, and execution.

Experience

1. Manager, Value Generation & Retention Strategy

   American Express

   Mar 2023 — Present · Miami, FL, US

   Lead strategic finance and revenue strategy analytics for customer monetization and retention programs, serving as an instrumental part of how Finance, Marketing, Operations, and leadership evaluate performance, make decisions, and prioritize initiatives • Drive executive visibility into performance tied to ~$500M in annual global upsell and offer revenue and 1M+ annual global retention calls, shaping how the business interprets results across U.S. programs and global views • Own forecasting, planning, and variance analysis for upsell and retention initiatives, influencing decisions by identifying key revenue drivers, risks, and opportunities • Develop performance attribution methodologies to measure the impact of offer strategy, eligibility, channel execution, and operational trends on revenue outcomes • Lead cross-functional initiatives that connect frontline activity with financial results and drive action around customer monetization, retention, and long-term value • Strengthen data integrity and strategic visibility by reconciling multiple data sources and refining performance management across Tableau, Power BI, Excel, Cornerstone, and internal tools

Education

• University of Miami

  Bachelor of Education - BEd, Economics

  2016 — 2020