Fabricio Santos
Used Car Manager @Steele Hyundai Halifax
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WORK HISTORY
Used Car Manager @Steele Hyundai Halifax
Halifax, NS, CA
After starting the activities as a detailer, I received the opportunity to manage the Wash Bay responsible from the purchase of supplies, management of people and preparation of new and used vehicles.Due to the commitment and vision of the market, I was added to the role of Lot Attendant, taking care of the Showroom exhibition and external patio for new and used vehicles and receiving vehicles.Today, I proudly oversee the used vehicle department at Steele Hyundai Halifax, where we have emerged as one of the largest used car sellers in Atlantic Canada. Leveraging strategic insights and a customer-centric approach, I drive initiatives to optimize inventory management, enhance sales performance, and deliver exceptional service to our valued customers. From implementing innovative pricing strategies to fostering a culture of continuous improvement, I am committed to elevating the dealership\'s success and solidifying our position as a trusted automotive destination in the
EDUCATION
Embassy English School
General English
Centro Universitário de Rio Preto
Bachelor's degree
SKILLS
ABOUT FABRICIO SANTOS
Fabricio SantosUsed Car Manager at Steele Hyundai Halifax - CAPassionate and results-driven automotive professional with two decades of experience in dealership management, service, and parts operations. I have a proven track record of success in optimizing processes, increasing revenue, and enhancing customer satisfaction. My career journey reflects a commitment to continuous improvement and a drive to exceed expectations in every role.Current Role: Used Car Manager, Steele Hyundai Halifax, CanadaAs the Used Car Manager at Steele Hyundai Halifax, I oversee all aspects of the used vehicles department, from inventory management to pricing strategies and online marketing. Previous Experience: Service and Parts Director, GRUPO PARVIDuring my tenure as the Service and Parts Director at GRUPO PARVI, I directed four car dealerships in the North of Brazil, implementing standardized processes and optimizing after-sales operations for Nissan and Renault. I managed costs, increased revenue, and built strong relationships, resulting in improved profitability and customer satisfaction.Service and Parts Manager, Rodobens AutomoveisAt Rodobens Automoveis, I honed my skills in service and parts management, representing brands such as Mercedes-Benz, Chrysler, Dodge, Jeep and VW. I successfully led teams, achieved sales targets, and delivered exceptional customer service, earning multiple accolades for performance excellence.Key Skills and Expertise:Inventory ManagementPricing StrategiesTeam Leadership and DevelopmentCustomer Relationship ManagementProcess OptimizationMarketing and Online Presence EnhancementI am passionate about the automotive industry and thrive on the challenges and opportunities it presents. I am always eager to learn and adapt to new technologies and market trends to stay ahead of the curve.
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