Fabiana Braz
Hospitality Account Manager - Consultant @Airbnb
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WORK HISTORY
Hospitality Account Manager - Consultant @Airbnb
London, GB
Provide consultancy on how to create and improve content on listings on Airbnb platform to attract more customers and potentially increased earnings- Provide consultancy on how to stage properties, price well, and get professional photos that attract the right customers- Offer property listing management, including property maintenance services, outstanding hospitality to retain customers, 24h customer support with quick problem-solving and expectations management- Manage tenancy finding and referencing, contract, viewings, inventory, negotiation, and maintenance.
EDUCATION
Neuro-Linguistic Programming
International Certification
Project Management PMI
Fundação Getulio Vargas
6 Sigma
Yellow Belt,
Social Media Marketing
Shaw University
Interior Design
Stagging and Residential, Stagging and Residential
Bachelor's degree (Honors)
Business Administration and Management, Pontifícia Universidade Católica de São Paulo
SKILLS
ABOUT FABIANA BRAZ
I am excited for a new challenge where I can put in good use all the skills and knowledge that I gained through the many great working experiences I have had in the past 15 years. I believe that my education, along with my transferable skills - in hospitality, customer and account management, training and coaching, and project management in both B2B and B2C business - can be an asset to your team.
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