Fabian Perez

Guest Services Associate @Goldenvoice

CA, US

As a Festival Services Coordinator, I effectively facilitated seamless communication between guests and staff, offering vital information such as lost item assistance, show schedules, food options, sponsorships, and medical aid. My dedication to delivering exceptional customer service, adept radio etiquette, and meticulous office organization played a crucial role in providing top-notch support to both festival attendees and staff- Assisted customers with inquiries and provided information about the festival- Resolved customer complaints in a timely and professional manner- Collaborated with team members to ensure smooth operations and customer satisfaction- Demonstrated knowledge of festival policies and procedures to assist customers effectively

University of California, Riverside

Bachelor of Business Administration - BBA

Mt. San Antonio College

Dual Enrollment