Ezwad Ilham Rahman
Senior Software Developer @Martello Technologies
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WORK HISTORY
Senior Software Developer @Martello Technologies
Contributed to the full-stack development and maintenance of Martello’s MPA (Martello Platform Analytics) product, enhancing performance monitoring, alerting, and reporting features used by enterprise customers- Originated, designed, and pitched an AI-driven analytics feature for Martello Platform Analytics (MPA); successfully productized and deployed it as part of the core offering- Re-architected the Voice Quality Report (VQR) system, redefining internal vs. external call criteria — resulting in more accurate call quality insights and clearer customer reporting- Led Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and acted as Scrum Master, improving team velocity and consistency- Optimized database performance through query optimization, schema refinement, and efficient indexing- Developed backend services using Java Spring framework to improve reliability and scale, reducing system latency/outages- Built and maintained complex API integrations to aggregate data from distributed services, enabling advanced analytics workflows- Enhanced platform observability by implementing robust logging, monitoring, and alerting, which cut time to resolution for incidents- Conducted code reviews, enforced best practices, and contributed to architecture decisions to maintain a clean, maintainable codebase- Wrote unit and integration tests to ensure high code quality, minimizing regressions and improving stability, as well as carried out test runs using TestRails- Technologies used: Java, Spring Boot, JavaScript, JQuery, PostgreSQL, DBeaver, Linux, PuTTY, JUnit Testing, Jenkins, TestRails, Hibernate, Git
EDUCATION
Carleton University
Bachelor of Engineering - BE, Computer Systems Engineering
ABOUT EZWAD ILHAM RAHMAN
A Software Developer with over 6 years of professional experience, who is always looking to learn something new every single day. I enjoy challenging myself, and am driven by wanting to make an impact by the work that I do. I have over 3 years of leadership experience in my career so far, having mentored and trained junior software developers. A leadership role is something I thoroughly enjoy, as helping my teammates succeed and reach their goals is what makes me happy. Expertise in the following Programming Languages: C#(.NET), Java and Javascript/Typescript.
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