Ezra Bailey
- Role
- Digital Manager at Royal Caribbean Group
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Ezra Bailey
Strategic and data-driven Digital Marketing Leader with 7+ years of experience across…
Experience
Digital Manager
Nov 2021 — Present
Managing and Building Content for Digital products mainly the Royal Caribbean App. Troubleshooting app related issues resolving them in a timely manner. QA Testing on various app updates for both iOS and android devices. Providing Quality Customer Service to various users of the Royal App. Analyze reports using Tableau Analytics for App performance and revenue results. Liaising and brainstorming with content management team to improve product quality. Introducing new digital technologies and products to shipboard team and influencing change management. Training crew members on Royal app features, functionality and basic troubleshooting skills. Working with content owners to enforce content accuracy in a timely manner.
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