Ezekiel Hagans
- Role
- Customer Success Manager 3 at Hyland
- Location
- Tulsa, OK, US
- LinkedIn followers
- 500 followers
About Ezekiel Hagans
I love building relationships with customers by working with them to research and resolve…
Experience
Customer Success Manager 3
Jan 2022 — Present
Hyland is a leading content services provider that enables thousands of organizations to focus on what they do best and deliver better experiences to the people they serve.At Hyland some of the things I do are-Drive retention and growth by helping customers realize the value received from utilizing Hyland products and services-Create conditions for the successful renewal and expansion of Hyland\'s existing business by delivering success in customer relationships-Collaborate with resources across internal departments as needed to support customer needs-Facilitate product adoption by identifying and sharing best practices, product updates, and relevant training opportunities to maximize the value received from products and services-Represent the voice of the customer through feedback and escalation processes as critical issues are presented.
Skills
- Time Management
- Pharmacueticals
- Microsoft Word
- As400
- Data Entry
- Compounding
- Retail
- Inventory Management
- Microsoft Office
- Oral Communications
- Powerpoint
- Healthcare
- Outlook
- Public Speaking
- Pharmacy
- Team Building
- Community Outreach
- Microsoft Excel
- Customer Service
- Interpersonal Skills
- Administration
- Leadership
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