Ewelina Loboda

WORK HISTORY

EDUCATION

ABOUT EWELINA LOBODA

Always willing to expand knowledge and ready for new opportunities and challenges, with interest in Admin//Compliance/education/translation/ Research/ Holistic Health/ Positive thinking/Psychology/ Nutrition/Mindfulness/Property Management/ Database • Organised and adaptable administrative support professional with 4 + experience in performing PA/EA /administrative tasks within busy office settings. First-hand experience in maintaining electronic filing systems, producing correspondence and providing extra support to accounting team/hr team/H&S team • A team player who effectively deals with office politics, and works productively and cooperatively with others to achieve results, including HR,Accounting, H&S departments• Experienced and skilled Office Professional with extensive exposure to maintaining operational efficiency of the assigned office. Proficient in providing excellent customer service, scheduling appointments, diary management, complex travel, expenses processing,answering phone and handling correspondence according to set instructions. Friendly and cheerful with exceptional written and verbal communication skills, and ability to work in a fast-paced environment.• A bi-lingual creative and innovative, with particular strengths in listening and empathizing with clients requirements and providing outstanding levels of customer service, developing under performing members of staff and encouraging them to improve using strong motivational techniques, and initiating new ideas to generate extra revenue and improve profitability• Strong Leadership and Management skills in training, mentoring and motivating highly successful customer service teams, boosting their confidence to exceed their targets and achieve excellence• Outstanding Customer Service skills in understanding customer needs, engaging with them from the first meeting, responding to their requests, making them feel special and going the extra mile