Eric W.

About Eric W.

Technical Executive with diverse and strategic Engineering, Cloud Operations, and InfoSec experiences. includes Technology Roadmap and prioritization management, private/public cloud platform management with availability, multiple industry standard InfoSec frameworks (SOC 1/2, HIPAA (HITECH and HITRUST CSF), PCI, etc.), CI/CD, application release management, IT organizational management, SaaS application architecture design and implementation, budget and vendor management, and incident and change management. Results-oriented, creative, and able to apply my business and technical acumen to benefit the customers, shareholders, management, and staff.Accomplishments and Skills:•20+ years of leading and managing all facets of SaaS private and public cloud application/infrastructure platforms, Release Management and SDLC (Agile (Scrum vs. Kanban), ITIL, Gazelles), CI and CD, AWS, Microsoft Azure, GCP, Information Security, Information Technology, Engineering, Quality Assurance, Virtual and Physical systems, Database, Network, SaaS Platform Monitoring, DR/BCP, etc.•Introduced, revamped, and managed Technology Roadmaps to multiple companies harmonizing competing prioritization processes between Technology and Product•Managed SaaS platforms and achieved availability over multiple years•Designed and directed internal business processes to match ISO 27001, HIPAA HITRUST CSF, PCI, SOC 1/ 2, and led and completed ISO 27001 certification (stage 1/2), HIPAA HITRUST CSF certification, multiple PCI certifications and assessments, and SOC 1 & 2 Type 1 & 2 compliance framework•In charge of multiple teams to manage AWS (RDS, VPC, ECS, Cassandra, EC2 instances, etc.), VMs, orchestration, containers, microservices, security and network zones, network physical and virtual appliances, CDN, internal and external monitoring, data centers, etc. within multiple production environments in either public or private cloud solutions for multiple SaaS organizations•Responsible for all DevOps/Engineering/TechOps/SiteOPs/ InfoSec/IT/BackOffice operations including management, operations and execution, price negotiation, and vendor relationship management •Drive and support all aspects of Information Technology and Engineering operations to provide services for customers and the entire company•Defined processes and procedures for incidents and change management for the entire company within multiple SaaS organizations•Gone through multiple M&A activities and have had experiences on either side of the deal.

Experience

1. SVP of Product and Engineering

   Hypori

   Jul 2020 — Present · Austin, TX, US

Education

• The University of Texas at Austin

  BS, Computer Science

  1994 — 1998